If you are unable to access WEBSMART to obtain your W2 form, please email smccdaccountsupport@smccd.edu with your employee G# for assistance.
Web Services Status
Past Incidents
WebSchedule and DegreeWorks will be undergoing scheduled maintenance on April 10, 2021 from 9am – 12pm. Services will be restored sooner if possible.
We are currently experiencing technical issues with WebSchedule and are actively working on a resolution. Thank you for your patience.
We are currently experiencing technical issues with WebSchedule and are actively working on a resolution. Thank you for your patience.
VPN will be temporarily unavailable between 10 pm – 11 pm on Friday, January 8, 2021. Thank you for your understanding.
- VPN
NoviSurvey will be temporarily unavailable on Tuesday, March 23, 2021 between 7pm – 7:30pm while we complete some minor maintenance. Services will be restored sooner if possible.
- NoviSurvey
On Nov 6th from 7:00 pm to approximately 12:00 am, ITS will be performing network maintenance. During this time, District websites and services will be unavailable. Canvas, O365, and My.SMCCD will continue to be available.
Please note that the most recent Banner upgrade introduced a new version of the Banner Navigation menu. All the features remain the same except that the background does not currently display the picture that we used to have (we are working on restoring it) and there is a new option for search or direct navigation. Use the direct navigation option when accessing a Banner form directly or the search if you are unsure of the form name.
Banner and WebSMART will be down for routine maintenance from 9 pm on Friday, October 16 through 9 pm on Sunday, October 18. No other district service will be affected. Thank you for your understanding.
Dear students, we have resolved the account activation issue. If you still have trouble logging in, please contact our account support center.
We are currently experiencing delays in activating new student accounts. If you received a “Welcome Letter” through your personal email to activate your account after 2 am on July 16th, 2020, you will not be able to activate your account at this moment. We are actively working on the issue and will provide update on this page. Please visit this page again later. If you are having other login issues, please contact our account support center.