Web Services Status

Past Incidents

July 28, 2021

Credit Card processing is temporarily off line and you will not be able to make payments via WebSMART. Our technical staff is working with the vendor to get the service reestablished as soon as possible. Please note that drop for non-payment is temporarily suspended. You will be notified once the normal process is reestablished so you can make your Credit Card Payments. Thank you for your patience and understanding.

Jul 28, 2021 - 11:51 am PDT
Category in: Archived
July 26, 2021

If you are unable to access WEBSMART to obtain your W2 form, please email smccdaccountsupport@smccd.edu with your employee G# for assistance.

Jul 26, 2021 - 10:39 am PDT
Category in: Archived
June 30, 2021

WebSMART will be down on Tuesday, July 27 while we continue to work in resolving the connectivity issues that we’ve encountered since the weekend upgrade. We have temporarily suspended the drop for non-payment process since students have not been able to login to make payments. We will notify affected students once we are ready to resume the drops. We apologize for the inconvenience that this has caused.

Jun 30, 2021 - 3:06 pm PDT
Category in: Archived
June 7, 2021

The Student Success Link is currently experiencing an outage. Technicians are currently working to resolve the issue. Thank you for your understanding.

Impacted Services:
  • Salesforce
Jun 7, 2021 - 9:49 am PDT
Category in: Archived
June 3, 2021

The main District Office website (smccd.edu) plus a small number of other services will be undergoing scheduled maintenance this Saturday, June 12, 2021 from 9:00am – 2:00pm. During this time, our portals may also be unavailable, however, most services are still accessible through the mySMCCD Portal.

Impacted Services:
  • Banner 9 Login
  • Canvas (SSO) Login
  • District Directory
  • Doorcard - (Faculty Office Hours)
  • My.Smccd Student Portal
  • SMCCD District Website
Jun 3, 2021 - 11:40 am PDT
Category in: Archived
May 6, 2021

Some Adobe products, including Creative Cloud and Document Cloud, are experiencing an outage. For more information, visit https://status.adobe.com/

May 6, 2021 - 12:58 pm PDT
Category in: Archived
April 9, 2021

WebSchedule and DegreeWorks will be undergoing scheduled maintenance on April 10, 2021 from 9am – 12pm. Services will be restored sooner if possible.

Apr 9, 2021 - 10:06 am PDT
Category in: Archived
March 22, 2021

We are currently experiencing technical issues with WebSchedule and are actively working on a resolution. Thank you for your patience.

Mar 22, 2021 - 10:33 pm PDT
Category in: Archived

We are currently experiencing technical issues with WebSchedule and are actively working on a resolution. Thank you for your patience.

Mar 22, 2021 - 10:32 pm PDT
Category in: Archived
January 6, 2021

VPN will be temporarily unavailable between 10 pm – 11 pm on Friday, January 8, 2021. Thank you for your understanding.

Impacted Services:
  • VPN
Jan 6, 2021 - 3:25 pm PST
Category in: Archived