If you are unable to access WEBSMART to obtain your W2 form, please email smccdaccountsupport@smccd.edu with your employee G# for assistance.

Web Services Status

Past Incidents

June 7, 2021

The Student Success Link is currently experiencing an outage. Technicians are currently working to resolve the issue. Thank you for your understanding.

Impacted Services:
  • Salesforce
Jun 7, 2021 - 9:49 am PDT
Category in: Archived
June 3, 2021

The main District Office website (smccd.edu) plus a small number of other services will be undergoing scheduled maintenance this Saturday, June 12, 2021 from 9:00am – 2:00pm. During this time, our portals may also be unavailable, however, most services are still accessible through the mySMCCD Portal.

Impacted Services:
  • Banner 9 Login
  • Canvas (SSO) Login
  • District Directory
  • Doorcard - (Faculty Office Hours)
  • My.Smccd Student Portal
  • SMCCD District Website
Jun 3, 2021 - 11:40 am PDT
Category in: Archived
May 6, 2021

Some Adobe products, including Creative Cloud and Document Cloud, are experiencing an outage. For more information, visit https://status.adobe.com/

May 6, 2021 - 12:58 pm PDT
Category in: Archived
April 9, 2021

WebSchedule and DegreeWorks will be undergoing scheduled maintenance on April 10, 2021 from 9am – 12pm. Services will be restored sooner if possible.

Apr 9, 2021 - 10:06 am PDT
Category in: Archived
March 22, 2021

We are currently experiencing technical issues with WebSchedule and are actively working on a resolution. Thank you for your patience.

Mar 22, 2021 - 10:33 pm PDT
Category in: Archived

We are currently experiencing technical issues with WebSchedule and are actively working on a resolution. Thank you for your patience.

Mar 22, 2021 - 10:32 pm PDT
Category in: Archived
January 6, 2021

VPN will be temporarily unavailable between 10 pm – 11 pm on Friday, January 8, 2021. Thank you for your understanding.

Impacted Services:
  • VPN
Jan 6, 2021 - 3:25 pm PST
Category in: Archived
November 12, 2020

NoviSurvey will be temporarily unavailable on Tuesday, March 23, 2021 between 7pm – 7:30pm while we complete some minor maintenance. Services will be restored sooner if possible.

Impacted Services:
  • NoviSurvey
Nov 12, 2020 - 12:54 pm PST
Category in: Archived
November 4, 2020

On Nov 6th from 7:00 pm to approximately 12:00 am, ITS will be performing network maintenance. During this time, District websites and services will be unavailable. Canvas, O365, and My.SMCCD will continue to be available.

Nov 4, 2020 - 3:05 pm PST
Category in: Archived
October 19, 2020

Please note that the most recent Banner upgrade introduced a new version of the Banner Navigation menu. All the features remain the same except that the background does not currently display the picture that we used to have (we are working on restoring it) and there is a new option for search or direct navigation. Use the direct navigation option when accessing a Banner form directly or the search if you are unsure of the form name.

Oct 19, 2020 - 8:59 am PDT
Category in: Archived