We are currently experiencing an issue with student enrollment in Canvas and students who added a course in the past 36 hours may not be able to see their course in Canvas. Issue resolved at 12:50pm
Category: Archived
Websmart and Canvas Issue 1-16-18
We are aware of an issue with Websmart and the system used to log in to Canvas. We working hard to restore the services as soon as possible. Please bear with us.
Web Services Issues
1/6/2018 at 11:30am – We are aware of issues with our web servers and are actively working to restore services. Some sites may be slow or unavailable until 9pm today.
Canvas Login Issues
We are currently having issues with login failures. Canvas team is currently working on this issue. Thank you for your patience.
Banner, WebSMART, WebSchedule, Canvas Down
9/23/2017 – 9am PST – Currently experiencing technical issues with Banner, WebSMART, WebSchedule, Canvas and related systems. Actively working on a resolution. Thank you for your patience.
Banner update (9/12/2017)
Announcement: Banner and related systems will be down for maintenance on Friday, September 29th at 10pm until Monday, October 2nd at 8am.
Network Issues
We are currently experiencing some network issues. All our colleges websites and web services may be unstable. We apologize for any inconvenience.
Network update 12am – 1am 8/22/2017
We have scheduled our network update process at midnight 12am-1am (8/22/2017). Our web services will be down during that period.
Thank you for your patience as we work through this.
Canvas Down
Canvas team is currently working on the login issues. They are working on a hot-fix and hope to test it shortly. We will provide another update as information becomes available.
Issues with www.smccd.edu websites (7/12/2017)
We are currently experiencing an issue with the www.smccd.edu websites. The system is not responding to our usual requests and needs to be restored from yesterday’s backup. This will take approximately an hour.
If you need to access Websmart and normally do so via the portal, you can access it directly via websmart.smccd.edu. Please give the page time to load.
Thank you for your patience as we work through this.